Refund Policy

Last Updated: 19 Jun 2026

1. Refund Eligibility

Refunds are provided only in cases where an order cannot be fulfilled, the wrong product has been delivered, or the product arrives damaged and is verified by our team.

2. Refund Request Period

Customers must report any issue regarding damaged, defective, or incorrect products within 48 hours of receiving the order.

3. Non-Refundable Cases

• Incorrect product ordered by customer.
• Products damaged due to improper installation or misuse.
• Products used, altered, or modified after delivery.
• Products purchased under special clearance offers.

4. Refund Approval Process

Once the refund request is received, our support team will review the request and may ask for images, videos, invoice copies, or other supporting documents.

5. Refund Method

Approved refunds will be processed through the original payment method used during purchase whenever possible.

6. Refund Timeline

Approved refunds are generally processed within 5 to 10 business days depending on banking and payment gateway procedures.

7. Shipping Charges

Shipping and handling charges are generally non-refundable unless the refund is due to our error or a verified defective product.

8. Cancellation Before Shipment

Orders cancelled before shipment may be eligible for a full refund after verification by RK Spare Parts.

9. Contact Us

RK Spare Parts
Karimnagar, Telangana, India
Phone: +91 89784 71655
Email: rkparts@gmail.com